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Management & Human Resource Development

Time: 3 Hours

March – 2002 Marks: 100
 
N.B.: (1) Attempt any three questions from each section.
  (2) Figures to the right indicate full marks.
  (3) Answers to the two sections should be written in the same answer-book.
     
SECTION I

Q.1.

a)

Define management and explain its features.

10
 

b)

What is M.B.O? Explain the process of M.B.O.

6
       

Q.2.

a)

“Decision making is the prime task of the manager” – Comment.

6
 

b)

Describe qualities of a good leader.

5
 

c)

Explain Maslow’s Needs-hierarchy theory of motivation.

5
       

Q.3.

a)

Explain the role of span of control in determining the levels of organization.

6
 

b)

“Decentralisation is the tendency to disperse decision-making authority in an organization” – Explain.

5
 

c)

What is delegation of authority? How can the delegation of authority be made effective?

 5
       

Q.4.

a)

What is departmentation? Explain any two bases of departmentation.

8
 

b)

Explain the steps in the control process.

8
 

c) 

What are the limitations of committees in organisations? 

 

Q.5.

Write short notes on any six :-

18
 

a)

Formal organisation.

 
 

b)

Traditional Management.

 
 

c)

Division of labour

 
 

d)

Theory X.

 
 

e)

Autocratic Leadership style.

 
 

f)

Flat organization.

 

  g)  Line authority.

  h)  Matrix organization.

SECTION II

Q.6.

a)

Describe the steps in production planning and control.

8
 

b)

What is productivity? Discuss various factors determining productivity.

8
       

Q.7.

a)

Define Total Quality Management, and describe its important features.

5
 

b)

What are the external causes of industrial sickness?

5
 

c)

Explain the common factors influencing industrial efficiency.

6
       

Q.8.

a)

Describe the importance of job analysis.

8
 

b)

Explain the need for and importance of human resource development.

8
       

Q.9.

a)

Describe the steps in the selection process.

5
 

b)

Explain the uses of performance appraisal reports.

5
 

c)

Explain the need for and importance of training.

6
       

Q.10.

Write short notes on any six :-

18
 

a)

Scheduling

 
 

b)

Quality circles.

 
 

c)

Aptitude test.

 
 

d)

Role analysis.

 
 

e)

Recruitment.

 
 

f)

Group Discussion.

 
 

g)

Modern techniques of performance appraisal.

 
 

h)

National Productivity Council.

 
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