| Management & Human Resource Development |
| Time: 3 Hours |
March – 2002 |
Marks: 100 |
|
| |
| N.B.: |
(1) |
Attempt any three questions from each section. |
| |
(2) |
Figures to the right indicate full marks. |
| |
(3) |
Answers to the two sections should be written in the same answer-book. |
| |
|
|
| SECTION I |
| Q.1. |
a) |
Define management and explain its features. |
10 |
| |
b) |
What is M.B.O? Explain the process of M.B.O. |
6 |
| |
|
|
|
| Q.2. |
a) |
“Decision making is the prime task of the manager” – Comment. |
6 |
| |
b) |
Describe qualities of a good leader. |
5 |
| |
c) |
Explain Maslow’s Needs-hierarchy theory of motivation. |
5 |
| |
|
|
|
| Q.3. |
a) |
Explain the role of span of control in determining the levels of organization. |
6 |
| |
b) |
“Decentralisation is the tendency to disperse decision-making authority in an organization” – Explain. |
5 |
| |
c) |
What is delegation of authority? How can the delegation of authority be made effective? |
5 |
| |
|
|
|
| Q.4. |
a) |
What is departmentation? Explain any two bases of departmentation. |
8 |
| |
b) |
Explain the steps in the control process. |
8 |
| |
c) |
What are the limitations of committees in organisations? |
|
| Q.5. |
Write short notes on any six :- |
18 |
| |
a) |
Formal organisation. |
|
| |
b) |
Traditional Management. |
|
| |
c) |
Division of labour |
|
| |
d) |
Theory X. |
|
| |
e) |
Autocratic Leadership style. |
|
| |
f) |
Flat organization. |
|
| g) Line authority. |
| h) Matrix organization. |
| SECTION II |
| Q.6. |
a) |
Describe the steps in production planning and control. |
8 |
| |
b) |
What is productivity? Discuss various factors determining productivity. |
8 |
| |
|
|
|
| Q.7. |
a) |
Define Total Quality Management, and describe its important features. |
5 |
| |
b) |
What are the external causes of industrial sickness? |
5 |
| |
c) |
Explain the common factors influencing industrial efficiency. |
6 |
| |
|
|
|
| Q.8. |
a) |
Describe the importance of job analysis. |
8 |
| |
b) |
Explain the need for and importance of human resource development. |
8 |
| |
|
|
|
| Q.9. |
a) |
Describe the steps in the selection process. |
5 |
| |
b) |
Explain the uses of performance appraisal reports. |
5 |
| |
c) |
Explain the need for and importance of training. |
6 |
| |
|
|
|
| Q.10. |
Write short notes on any six :- |
18 |
| |
a) |
Scheduling |
|
| |
b) |
Quality circles. |
|
| |
c) |
Aptitude test. |
|
| |
d) |
Role analysis. |
|
| |
e) |
Recruitment. |
|
| |
f) |
Group Discussion. |
|
| |
g) |
Modern techniques of performance appraisal. |
|
| |
h) |
National Productivity Council. |
|
