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Management & Human Resource Development

Time: 3 Hours

March 2004 Marks: 100
 

N. B. :

(1)

Q. No. 6 and 12 are compulsory.

 
 

(2)

Attempt any other two questions from each section.

 
 

(3)

Figures to the right indicate full marks.

 
 

(4)

Answers to the two sections should be written in the same answer-book.

 
       
    SECTION I  

Q. 1.

a)

"Management is the art of getting things done through people." In the light of this statement explain in brief the characteristics of management. 8
 

b)

Discuss the various levels of Management and explain the functions of top management. 8
       

Q. 2.

a)

"Management is a process of planning, organising, directing and controlling the business activities." Discuss. 8
 

b)

State the advantages and disadvantages of M.B.O. (Management By Objectives). 8
       

Q. 3.

a)

Define leadership. State and explain the various types of leaders. 8
 

b)

What is span of control? Explain the Graicunas Theory of Span of Control. 8
       

Q. 4.

a)

What is formal organisation? Distinguish between formal and informal organisation. 8
 

b)

Define the delegation of authority. What are the barriers to effective delegation? 8
       

Q. 5.

a)

"Committee saves minutes but wastes hours." In the light of this statement discuss the merits and demerits of committee organisation. 8
 

b)

State and explain the advantages and disadvantages of Matrix organisation. 8
       

Q. 6.

Write notes on any three of the following: 18
 

i)

Theory x and y

 
 

ii)

Managerial skills

 
 

iii)

Traditional Management.

 
 

iv)

Bases of Departmentation

 
 

v)

Organisation chart

 
       
SECTION II

Q. 7.

a)

Explain the various steps in Production, Planning & Control. 8
 

b)

Explain the concept of Total Quality Management. What are its features ? 8
       

Q. 8.

a)

What is Industrial efficiency? Discuss the factors affecting it. 8
 

b)

Discuss Industrial sickness. What are its symptoms? 8
       

Q. 9.

a)

Define Human Resource Development and discuss the features of the same. 8
 

b)

Distinguish between recruitment and selection. 8
       

Q. 10.

a)

What is Training? What are its advantages? 8
 

b)

State and explain the techniques of Performance Appraisal. 8
       

Q. 11.

a)

Discuss the importance of Human Resource Planning. 8
 

b)

Define Job Analysis. Distinguish between Job analysis and Role Analysis. 8
       

Q. 12.

Write notes on any three of the following: 18
 

a)

Difficulties in measuring productivity  
 

b)

Exit interview  
 

c)

Quality circle  
 

d)

Principles of training  
 

e)

Management Development.  
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