| Management & Human Resource Development |
| Time: 3 Hours |
March – 2004 |
Marks: 100 |
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| N. B. : |
(1) |
Q. No. 6 and 12 are compulsory. |
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(2) |
Attempt any other two questions from each section. |
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(3) |
Figures to the right indicate full marks. |
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(4) |
Answers to the two sections should be written in the same answer-book. |
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SECTION I |
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| Q. 1. |
a) |
"Management is the art of getting things done through people." In the light of this statement explain in brief the characteristics of management. |
8 |
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b) |
Discuss the various levels of Management and explain the functions of top management. |
8 |
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| Q. 2. |
a) |
"Management is a process of planning, organising, directing and controlling the business activities." Discuss. |
8 |
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b) |
State the advantages and disadvantages of M.B.O. (Management By Objectives). |
8 |
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| Q. 3. |
a) |
Define leadership. State and explain the various types of leaders. |
8 |
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b) |
What is span of control? Explain the Graicunas Theory of Span of Control. |
8 |
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| Q. 4. |
a) |
What is formal organisation? Distinguish between formal and informal organisation. |
8 |
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b) |
Define the delegation of authority. What are the barriers to effective delegation? |
8 |
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| Q. 5. |
a) |
"Committee saves minutes but wastes hours." In the light of this statement discuss the merits and demerits of committee organisation. |
8 |
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b) |
State and explain the advantages and disadvantages of Matrix organisation. |
8 |
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| Q. 6. |
Write notes on any three of the following: |
18 |
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i) |
Theory x and y |
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ii) |
Managerial skills |
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iii) |
Traditional Management. |
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iv) |
Bases of Departmentation |
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v) |
Organisation chart |
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| SECTION II |
| Q. 7. |
a) |
Explain the various steps in Production, Planning & Control. |
8 |
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b) |
Explain the concept of Total Quality Management. What are its features ? |
8 |
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| Q. 8. |
a) |
What is Industrial efficiency? Discuss the factors affecting it. |
8 |
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b) |
Discuss Industrial sickness. What are its symptoms? |
8 |
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| Q. 9. |
a) |
Define Human Resource Development and discuss the features of the same. |
8 |
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b) |
Distinguish between recruitment and selection. |
8 |
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| Q. 10. |
a) |
What is Training? What are its advantages? |
8 |
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b) |
State and explain the techniques of Performance Appraisal. |
8 |
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| Q. 11. |
a) |
Discuss the importance of Human Resource Planning. |
8 |
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b) |
Define Job Analysis. Distinguish between Job analysis and Role Analysis. |
8 |
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| Q. 12. |
Write notes on any three of the following: |
18 |
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a) |
Difficulties in measuring productivity |
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b) |
Exit interview |
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c) |
Quality circle |
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d) |
Principles of training |
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e) |
Management Development. |
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