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University papers
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I.P
March 2008
NB:
- Attempt any five questions in all.
- Attempt any three questions from Section I and any two questions from Section II or any two questions from Section I and any three questions from Section II.
- Figures to the right indicate full marks.
- Answer to both the sections should be written in the same answer-book.
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Q.1
Explain the terms (any four):-
20
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(a)
Organizational Goals.
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(b)
Role of technology in OB
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(c)
Behavioural bias
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(d)
Selective perception.
-
(e)
A whole person
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(f)
Triple reward system.
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Q.2
State whether the following statements are True or
False and give reasons for the same (any four):-
20
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(a)
Organizations cannot exist without communication.
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(b)
Idiation is an important step in communication.
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(c)
Acceptance is a matter of choice and degree.
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(d)
Senders need not communicate with care.
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(e)
Actions have no meening.
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(f)
Rumors’ always give correct information.
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Q.3
Critically evaluate Herzberg's two factor Model and Goal setting theory of work motivation. :-
20
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Q.4
Give reasons for the following statements (any
four):-
20
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(a)
Self appraisal is an important tool of performance appraisal.
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(b)
Employee be have according to the managers expectations.
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(c)
Performance appraisal plays a key role in reward system.
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(d)
Profit sharing has certain difficulties.
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(e)
MBO involves joint goal setting.
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(f)
People see what they expect to see.
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Q.5
Define leadership and explain in detail:Fiedler's contingency approach and Hersey and Blanchards situational approach.
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SECTION II
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Q.6
Write short notes on any four:—
20
-
(a)
Attitude and job involvement.
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(b)
Organizational commitment
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(c)
Types of survey questions
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(d)
Benefits of job satisfaction studies.
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(e)
Critical issues in surveys
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(f)
Employee turnover.
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Q.7
Explain the following statements (any four):-
20
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(a)
Conflicts occur due to differences in values.
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(b)
The win-win outcome is the most prefered outcome.
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(c)
Managers must be good at politics to succeed.
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(d)
Expert power comes from specialized learning.
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(e)
Personality differences can cause conflicts.
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(f)
Confrontation is the-best way of resolving conflict.
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Q.8
Describe in detail:-
20
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(a)
Problems associated with informal organizations
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(b)
Groupthink and polarization.
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Q.9
Explain the terms (any four):-
20
-
(a)
Self managing teams
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(b)
Social loafing
-
(c)
Sucker effect.
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(d)
Linking pins
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(e)
Problems in teams
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(f)
Matrix organization.
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Q.10
What are the causes and symptoms of stress? How can stress be reduced? Discuss.
20
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