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University papers
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I.P
Octomber 2007
NB:
- Attempt any five questions in all.
- Attempt any three questions from Section I and any two questions from Section II OR any two questions from Section I and any three questions from Section II.
- Figures to the right indicate full marks.
- Answer to both the sections should be written in the same answer-book.
- Section I
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Q.1
State whether the following statements are true or false and give reasons for the same (any four):-
20
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(a)
A complex set of forces affect organizational behaviour today.
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(b)
The idea of individual differences is not supported by science.
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(c)
When organizations goals and actions are ethical it creates a double reward system.
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(d)
Human resource approach is developmental.
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(e)
Ethical managers will not manipulate people.
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(f)
Most sciences share three goals.
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Q.2
Give reasons for the following statements(any four):-
20
-
(a)
Communication process always involves two people.
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(b)
Context provides meaning to words.
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(c)
Personal barriers can be in the term of psychological distance.
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(d)
Filtering may be legitimate in upward communication.
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(e)
Managers who communicate successfully must develop trust.
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(f)
There is important difference between grapevine and rumour
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Q.3
Discuss Goal setting theory and Equity theory of motivation.
20
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Q.4
Explain the following statements (any
four):-
20
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(i)
Money has social value.
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(ii)
Employee approach is to make a type of cost reward comparison.
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(iii)
MBO is a cyclical process.
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(iv)
Assessment is communicated to an employee in an appraisal interview.
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(v)
People attribute others achievement to good luck or easy task.
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(vi)
Gain sharing plans are much more than pay systems.
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Q.5
Define leadership. Explain any two contingency approaches to leadership.
20
- SECTION II
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Q.6
Give reasons for the following (any four):-
20
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(a)
Job satisfaction is higher in smaller organizations.
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(b)
Employee feelings about their jobs are highly dynamic.
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(c)
Happy workers are not always effective workers.
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(d)
Job satisfaction information is useful to the managers.
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(e)
Favorable attitudes are connected with positive outcomes.
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(f)
Employee turnover can have several negative consequences.
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(g)
Surveys have many benefits.
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(h)
Organizational commitment indicates loyalty of the employees.
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Q.7
Explain the terms(any four):-
20
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(a)
Assertive behaviour.
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(b)
Win-win outcome.
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(c)
Coercive power.
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(d)
Win-lose outcome.
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(e)
Impression management.
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(f)
Compromising.
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(g)
Strokes.
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(h)
Interpersonal conflict.
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Q.8
Describe in detail the various aspects of formal groups in organizations.
20
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Q.9
Write short notes (any four):-
20
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(a)
Linking pins.
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(b)
Matrix organization.
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(c)
Characteristics of mature teams.
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(d)
Self managing teams.
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(e)
Social loafing.
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(f)
Process consultation.
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Q.10
Describe the nature of stress and explain in detail the extreme effects of stress.
20
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